We offer two types of products:
- Digital products are refundable within 60 days upon request. Simply visit https://www.GetRapidHelp.com and fill out a ticket. We will credit you the full amount onto the card you used for your purchase, if it is within the 60 day window.
- All monthly membership programs are partially refundable within 60 days upon request, unless otherwise mentioned and agreed to otherwise. To cancel Alpha Lion U or Alpha Lions, visit https://www.GetRapidHelp.com to request that we stop billing you. Refund amount is the lesser of two monthly payments or $100.00.
Refunds will usually be processed within one business day. The money will have left our account, but your bank may take as many as 10 days to show the credit on your bank statement. We have no control over that.